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GUARANTEE

JEWELRY WARRANTY AND AFTER-SALES SERVICE

 

We offer a 3-month warranty on our jewelry, covering any manufacturing defect

(broken chain, defective clasp, earring fastener, broken stem...).

 

We reserve the right to refuse your request if the jewelry has deteriorated through use (scratches, rust, oxidation, loss of shine, etc.).

 

We remind you that a gilding service is available for a fee, to bring your Maison Amour jewelry back to life, outside the warranty period.  

 

To activate your warranty, please contact us by e-mail at contact@maisonamour.fr with your order number and visuals of the item concerned.

No after-sales service request can be processed on Maison Amour social networks.   

 

If our quality department validates your warranty request, a solution will be proposed to you.

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